Legal Information - Disclaimer - Terms and Conditions of Use of the Site

Use of the portal site www.flanders.be  is subject to the general terms and conditions set out below. You are deemed to have read the general terms and conditions and to have accepted them without reservation.

Objective of the Portal Site

The portal site www.flanders.be  serves as a guide for all those looking for information on the policy of and the services provided by the Flemish government.  It seeks to provide simple, rapid and improved access to information on the Flemish government which is available on the Internet. The portal site also refers to web sites of Flemish public services or institutions that make information available. The respective divisions, organisations and bodies of the Flemish government are themselves responsible for the information which they open up through this portal site. All information on the portal site (or on the web sites of Flemish public services or public institutions to which the portal site refers) is of a general nature, unless explicitly stated otherwise. The information is not tailored to circumstances that are specific for one particular person or entity and this information should not be regarded as personal, professional or legal advice or the equivalent thereof. In order to receive specific or personal advice, you should always contact the competent services of the Flemish government. The Vlaamse Infolijn (Flemish Info Line) can help you find the competent service or person within the Flemish government. For more information, click on “Vlaamse Infolijn” in the navigation bar. Information and documents that have been made available on or through the portal site are not to be regarded as an authentic reproduction of officially adopted texts. Solely official texts published in the Belgian Official Gazette are authentic and take precedence. The contents of the portal site (hyperlinks included) may be adjusted, modified, supplemented or removed at any time without any notice or notification.

Use of the Portal Site

The Flemish government devotes much care and attention to the web site www.flanders.be  and aims to provide as complete, correct, comprehensible, accurate and up to date information as possible. Despite its continuous efforts the Flemish government cannot guarantee the completeness, correctness, accuracy or topicality of the provided information. If the information provided on (or through) the portal site is inaccurate, the Flemish government will do its utmost best to rectify this as soon as possible. If you find any inaccuracies, you may contact the portal administrator. For more information, click on “Contact” in the navigation bar. The Flemish government makes every effort to avoid technical interruptions as much as possible. However, the Flemish government cannot guarantee that the portal site www.flanders.be  will be entirely free of interruptions and not be affected by other technical problems. The Flemish government cannot be held liable for any direct or indirect damage arising from the use of the portal site or of any information provided on or through the portal site, including, without limitation, any losses, stoppages, damage to your programmes or other data on the computer system, or to your hardware or programmes.

Protection of Personal Data

The Flemish government attaches great importance to protecting your personal privacy. You can access most information on or through the portal site without having to provide any personal data.  In specific cases, however, personal information may be requested. In this case the data shall be processed in accordance with the provisions of the 8 December 1992 Act on the protection of private life with respect to the processing of personal data. In this respect the Flemish government provides the following guarantees: Your personal details shall only be collected and processed so as to provide the information you asked for or to perform on line the services you requested. Your personal data shall only be processed insofar as this fits in with the intended objective. Your personal data shall neither be disclosed to third parties nor be used for direct marketing purposes. You shall at any time have access to your personal data and be able to verify the correctness thereof. You shall have the possibility to have inaccuracies in your personal data corrected. To this end you may contact the portal administrator. For more information, click on "Contact". The Flemish government shall take the best possible safety measures to prevent third parties from abusing your personal data. The portal site uses so-called “cookies”. These are small pieces of data which are automatically stored on your computer's hard disk. Upon each visit this information is sent back to the web site administrator and makes both site access and navigation easier, faster and more efficient.

Hyperlinks and Referrals

On or through the portal site you are referred via (hyper)links to other web sites of governments, bodies or organisations and to information sources administered by third parties. In this case the Flemish government does not have any control or authority in terms of technical or content-related aspects and can therefore not give any guarantees as to the completeness or correctness of the content, nor to the availability of these web sites and information sources.  Hyperlinks to other sites on this site do not hold any confirmation of the external site or its content. The links provided to you are for your information and allow for easier use. Therefore the Flemish government does not accept any liability for direct or indirect damage arising from the consultation or the use of such external web sites and their content. Through www.vlaanderen.be/gemeenten the Flemish government gives you access to information supplied by local authorities (cities or municipalities). Local authorities themselves continue to be responsible for the information they make available through these web sites. The Flemish government does not accept any liability for the information which municipalities open up through the portal site within the framework of the Flanders Online project. If you wish to add hyperlinks to (sections of) the www.flanders.be  portal site on your own web site, please contact the portal administrator first. For more information, click on “Contact” in the navigation bar. You will be informed about the permissibility of this as soon as possible.

Intellectual Property Rights

You have the right to consult, download for personal use and reproduce any information on this web site, provided you fully acknowledge the source, in accordance with the provisions of the 30 June 1994 Act on copyright and related rights. However, such permission does not apply to texts explicitly mentioning restrictions on use. Prior permission must always be obtained for the reproduction or use of multimedia information (sound, images, software, etc.). As to the reproduction of the information you may contact the portal administrator or the administrators of the web sites concerned directly. For more information, click on “Contact” in the navigation bar. The Flemish government retains all intellectual property rights to the web site itself and to the provided information.

Confidentiality

Any comments or material which you give to the Flemish government without being asked and of your own accord, including data or reactions concerning the content of this site, shall be treated as non-confidential. The Flemish government declines any obligation to respond to these general reactions and data.  The Flemish government may use these reactions and data at its own discretion, subject to the restrictions laid down in the 8 December 1992 Act on the protection of private life with respect to the processing of personal data. You accept the fact that the Flemish government may use the ideas, concepts, knowledge and techniques which your reactions contain for any purpose, including, among other things the development and creation of new services.

Disputes

This on line agreement and any disputes and claims arising from the use of this site or any data on it shall be subject to Belgian law. By consulting this web site you agree to submit to the jurisdiction of the courts of Brussels, Belgium, and to bring actions before these courts only.